Account Manager

Elum Energy is hiring!

About

Elum Energy is a fast-growing company based in Paris with offices in Morocco, South Africa, UAE, India, Singapore, Mexico & Brazil specialized in monitoring & control solutions for solar power plants. Elum technology allows for simple and optimized operations of rooftop solar plants or utility scale ground PV plants coupled or not with energy storage systems (batteries) and in some cases with existing thermal generation units (diesel generators).

Our reference customers are constructors (EPCs) and operators (IPPs) of solar power plants and/or energy producers such as TOTAL, ENGIE, GreenYellow, SolarCentury...

Our technology currently equips more than 1000 solar power plants in more than 40 countries, from 100kWp to 100MWp.

Those plants directly power factories & shopping centers for example, are built to feed into the national grid (Europe), or are built to power remote / islanded cities (Caribbean, South Asia or in some African countries).

Our technology, ePowerControl allows to supervise and automatically control these solar hybrid power plants in an efficient way, and its declination in different by-products allows to manage both "simple" type hybrid power plants in self-consumption and more complex power plants of several MWp in grid injection.

We are looking for talented, passionate and creative profiles - sharing our passion for renewable energies - to help us build tomorrow's electricity grid! 

Follow us on LinkedIn for more information on our job offers and news: https://www.linkedin.com/company/elum/

Job Description

Elum Energy is seeking an Account Manager to support the commercial growth of ePowerMonitor, its monitoring and supervision platform.

Reporting to the Sales Department, the Account Manager will work closely with international clients to understand their business needs, ensure customer satisfaction, and drive subscription growth.

Key Responsibilities:

  • Manage upselling and reselling of subscriptions (additional sales and renewals).

  • Monitor client satisfaction and strengthen relationships to build long-term partnerships.

  • Recommend product improvements based on client feedback.

  • Maintain accurate client records, tracking contract updates and renewals.

  • Conduct training sessions and deliver product demonstrations for clients.

Preferred Experience

Qualifications & Education:

  • Master’s degree in Engineering or Business.

  • Experience in B2B SaaS sales.

  • Fluent in English and French (Spanish, Arabic, or Portuguese is a plus).

  • Previous experience in Project Management or B2B Sales is preferred

Required Skills & Competencies:

  • Excellent communication and relationship-building skills, able to engage with stakeholders at all levels.

  • Strong analytical mindset and customer-centric approach.

  • Autonomous, reliable, and detail-oriented, with a strong sense of ownership

Additional Information

  • Contract Type: Full-Time
  • Location: Casablanca
  • Education Level: Master's Degree
  • Experience: > 3 years
  • Possible partial remote