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Technical Support Engineer – Solar & Hybrid Systems

¡Elum Energy busca personal!

Sobre la empresa

Elum Energy is a fast-growing company based in Paris with offices in Morocco, South Africa, UAE, India, Singapore, Mexico & Brazil specialized in monitoring & control solutions for solar power plants. Elum technology allows for simple and optimized operations of rooftop solar plants or utility scale ground PV plants coupled or not with energy storage systems (batteries) and in some cases with existing thermal generation units (diesel generators).

Our reference customers are constructors (EPCs) and operators (IPPs) of solar power plants and/or energy producers such as TOTAL, ENGIE, GreenYellow, SolarCentury...

Our technology currently equips more than 1000 solar power plants in more than 40 countries, from 100kWp to 100MWp.

Those plants directly power factories & shopping centers for example, are built to feed into the national grid (Europe), or are built to power remote / islanded cities (Caribbean, South Asia or in some African countries).

Our technology, ePowerControl allows to supervise and automatically control these solar hybrid power plants in an efficient way, and its declination in different by-products allows to manage both "simple" type hybrid power plants in self-consumption and more complex power plants of several MWp in grid injection.

We are looking for talented, passionate and creative profiles - sharing our passion for renewable energies - to help us build tomorrow's electricity grid! 

Follow us on LinkedIn for more information on our job offers and news: https://www.linkedin.com/company/elum/

Descripción del puesto

Your mission

You'll be the technical backbone behind smooth project commissioning and complex deployments across LATAM. You'll work closely with clients and cross-functional teams from different countries diagnosing issues, building relationships, and making sure every project lands well.

What you'll own

  • Guide clients through pre-commissioning: technical assessments, third-party device integration, testing procedures, and documentation

  • Support deployments end-to-end: diagnose integration issues, implement solutions, and keep projects on track without compromising quality

  • Be the voice of the customer internally gather feedback, share lessons learned, and help make Elum's solutions sharper

  • Collaborate across borders with teams in multiple countries to ensure seamless project execution

Requisitos

What you bring

  • Strong knowledge of Modbus communication protocols (RTU and TCP)

  • Experience in solar and/or hybrid power plants

  • Basic Linux knowledge

  • Full fluency in Portuguese, Spanish, and English

  • Sharp problem-solving skills, you diagnose fast and resolve with confidence

  • 1+ year of experience in a relevant field

  • Master's degree in a relevant technical discipline

How you show up

  • You take ownership of client issues and don't let things fall through the cracks

  • You communicate clearly across cultures and time zones

  • You're comfortable with ambiguity and know how to move forward without a perfect playbook

  • You raise the bar for the people around you

Why Elum?

  • Your work directly accelerates the global shift to clean energy

  • A truly international environment you'll collaborate with teams across 4 continents

  • Attractive career path for driven, talented profiles

  • Regular team seminars at our HQ in the heart of Paris

  • Flexibility: home office possible with onsite travel when it counts

Position Details

  • Contract: Full-time, Freelance

  • Start date: ASAP

  • Location: Peru, Chile, Mexico, or Brazil

  • Remote: Home office possible

  • Travel: Onsite when required

Proceso de selección

  • Initial call with HR

  • Interview with the Hiring Manager

  • Case study

  • Reference check & offer

Información adicional

  • Tipo de contrato: Freelance
  • Ubicación: Santiago
  • Possible full remote
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